Support
Frequently Asked Questions
How long does it take to deliver?+
Orders within Accra typically arrive in 1-3 business days. Other regions in Ghana take 3-7 business days, and UK orders take 5-10 business days depending on customs.
How do I order?+
Browse the shop, add items to your bag, and check out as a guest or with an account. You'll receive an order confirmation and tracking details by email.
Do you deliver outside Ghana?+
Yes. We ship to the UK, with more regions coming soon. Shipping costs are calculated at checkout based on your delivery address.
What payment methods do you accept?+
We accept mobile money, major debit/credit cards, and other local payment options at checkout.
Can I return or exchange an item?+
Yes, most items can be returned or exchanged within 14 days of delivery. See our Returns page for full details.